Policies

Return/Refund Policy

Please Note: There are no refunds/returns extended on the purchase of tickets to The Mane Event or the Equine Experience.

Privacy Policy

This privacy policy describes how we treat personal information we collect both online and offline. This includes on our websites or in phone or email interactions you have with us. Please read this policy carefully. By giving us information or using our website, you will be agreeing with this policy.

We collect contact information. We collect your name, street address, phone number and email. We collect your credit card number and postal code or zip code when you buy a ticket. We may use this information for marketing purposes. For example: we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may use this information to send you transactional communications. For example, we might send you emails about your ticket purchase. We might also contact you about this policy or our website terms. We use this information as otherwise permitted by law. We will never sell your information to third parties.

You can opt out of receiving our marketing emails. To stop receiving our proportional emails, just click unsubscribe and follow the instructions. Don’t worry! Even if you opt out of receiving marketing messages, we will still be able to send you transactional messages (but you won’t receive news on the Mane Event and who is coming to the expo). For example, we may still contact you about your order.